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Broadband customers urged to check if they’re due compensation as millions miss out

Millions of households should have been paid £114.9million in compensation from their broadband provider in the last year, new research shows.

Under rules set by the Ofcom automatic compensation scheme, if your internet has stopped working and it is not fully fixed after two full working days, you should receive £9.76 for each calendar day that the service is not repaired. If an engineer does not turn up for a scheduled appointment, or it is cancelled with less than 24 hours’ notice, then you are due £30.49 per missed appointment.

Finally, if your new service does not start on a set date that has been agreed by your new provider, you get £6.10 for each calendar day of delay, including the missed start date. Anyone who may have experienced disruption to their service is now being encouraged to check if they should’ve received a payment.

New research from Go.Compare shows more than 3.5 million households in the UK experienced broadband delays, either to the start of their service or while waiting for repairs to take place, according to Go.Compare. However, 91% of UK adults had not heard of the Ofcom broadband automatic compensation scheme.

An estimated 1.4 million users experienced some delay in the start of a new service, equating to over £17.6 million in the last year that should have been automatically paid out as a result. A further 2.1 million had to wait for a repair following a loss of service in the last year. Meanwhile, compensation owed for missed appointments amounted to more than £57 million in the last year. Around 5% of broadband users with providers signed up to the scheme reported experiencing this, equating to 1.2 million households.

Matt Sanders, broadband expert at Go.Compare, said: “The Ofcom automatic compensation scheme is great for users as it promises money back for any problems without having to claim for it yourself. When comparing broadband providers, it’s a good idea to check which ones are signed up to the scheme before committing. For some customers, issues and delays can drag on, with users waiting weeks or even months for repairs or the start of a new service.

“So, in these cases especially, we’re urging everyone to check that they have been fairly compensated for any issues with their service. You should have been automatically compensated, usually via a credit to your account within 30 days of the problem occurring. If this hasn’t happened, you should raise this with your broadband provider, and as a last resort, you can use the Ofcom-approved alternative dispute resolution (ADR) service.”

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Primark’s ‘stunning’ £20 statement shoes are ‘the perfect holiday heel’

Primark shoppers are desperate to get their hands on a new pair of heels going viral online. With spring finally here, many will be brightening up their wardrobes – and Primark may have just the thing.

The high street retailer’s new Floral Open Toe Heels, priced at £20, are proving a hit with shoppers on Instagram and TikTok. The shoes are available in two colours – red and blush.

Primark’s product description reads: “These open-toe heels are a true statement piece, with vibrant floral embellishments adorning the front for a bold and eye-catching touch. The satin finish adds a luxurious sheen, while the ankle strap and platform sole provide both style and support. Perfect for adding a pop of colour to evening wear or elevating a special occasion outfit.”

On Instagram, popular page @welovethehighstreet shared a clip showing off the heels in both colours, alongside the caption: “IMAGINE with a tan & cocktail. These fell into my hands…. the perfect holiday heel!!

“Absolutely love these …….. landed @primark this week perfect for all those summer moments!!”

The post racked up more than 1,700 likes and many comments from keen Primark shoppers. Among them, one person said: “Wow – did not think these were Primark!!”, while a second wrote: “Ohhh these are gorge.”

A third added: “They are so lush,” and a fourth said: “Omg these are stunningggggg.” Another tagged a friend and added: “Off we go to Primark! How pretty!”

A sixth commented: “This is what I wantttt.” Another asked: “Which Primark I need to run there.”

On TikTok, user @primarkeastldn also showed off the heels in a new video. Beneath the clip, which has been viewed more than 631k times, one shopper said: “I’m buying them asap.”

A second keen shopper wrote: “It’s not a want, it’s a need!”, while a third commented: “Omg I need the red it will match my dress perfectly for holiday.”

A fourth excited TikToker added: “I need every colour please and thank you,” while a fifth said: “Need for holiday.” Another wrote: “Holiday vibes.”

The Floral Open Toe Heels are available in red or blush at Primark. While you can’t order online, shoppers can check stock levels at their local stores here.

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Home Bargains garden trellis looks ‘amazing’ at night and covers ‘boring fences’

Home Bargains has impressed hundreds of shoppers after releasing a new garden trellis that looks ‘amazing’ at night and can cover up ‘boring’ fences. Taking to Facebook, the popular budget superstore uploaded a string of images of its new ‘pretty’ artificial foliage trellis – some of which light up.

In the caption, the retailer put: “Garden wall GOALS. Our Artificial Foliage Trellis will give your outdoor space a gorgeous glow up just in time for Summer!” For anyone keen to welcome spring and spruce up their garden for the Easter bank holiday break, these bargain garden items could be a worthwhile investment.

It didn’t take long for the comment section to fill up with messages from excited fans. Layna replied: “I’ve got the plain one – well several of them and they look great.” Karen admitted: “Oh I need a long one that goes side ways on a 6ft fence to cover up bodge fencing.”

Ashleigh wrote: “These are nice.” Lyn shared: “I bought one of these, they are lovely better then looking at plain wood.” Debbie put: “I love the ones with the lights on. Hopefully get two for a nice background.”

Amanda said: “Good to cover an eyesore up.” Kaytee tagged a friend and told them: “This would be good for the garden.” Some began contemplating where the trellis could go, as Mirin said: “This would be nice behind my bench.”

Home Bargains’ Firefly Ivy Trellis Solar Lights is an online exclusive and costs £29.99. The trellis comes with solar lights that bring a “warm” and “charming glow to your outdoor space”.

Featuring 75 warm white LEDs, it offers flashing and static light options. The UV-protected ivy leaves ensure longevity, while the remote solar panel and included rechargeable battery make it energy-efficient and easy to use.

Home Bargains says: “This trellis automatically turns on at dusk, providing a hassle-free experience. Made from 100% natural, weather-resistant wood, it’s both maintenance-free and easy to install. Measuring approximately 90 x 180 cm, it’s ideal for adding a decorative touch to any garden or patio.”

The store is also selling a pink version of the Firefly Blossom Solar Lights Trellis for £29.99. It is “easy to install” and “maintenance-free”. The solar lights feature warm white LEDs that can flash or stay static, creating a “charming ambience”. The expandable willow fence can be used vertically or horizontally to suit your needs.

A slightly cheaper option is Home Bargains’ Jardin Expandable Artificial White Hydrangea Willow Trellis for £24.99, which is a “simple and elegant way to enhance your outdoor space”. The trellis measures 90 x 180cm and is made with 100% natural weather-resistant wood. There’s also a purple option if you’re a fan of hydrangeas.

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

‘ChatGPT gave devastating diagnosis I refused to believe – until medics confirmed’

A woman who thought she was suffering from anxiety has told how it was ChatGPT that diagnosed her with blood cancer.

Marly Garnreiter, 27, was suffering from night sweats and itchy skin which she put down to the upset of losing her dad Victor, 58, to colon cancer. She was also losing weight and put her symptoms into ChatGPT which said she likely had blood cancer, but being “sceptical” she ignored it.

Eventually she went to see her GP as she was also feeling tired all the time and getting a pressure in her chest, and a scan revealed she had a mass on her left lung.

She was referred to a pulmonologist who did a biopsy which diagnosed Marly with Hodgkin’s lymphoma – a type of blood cancer. Now Marly has started chemotherapy – which she will receive four to six rounds of – and is taking it all “step by step”.

Marly, a strategist, from Paris, France, said: “I started to lose a lot of weight when he’d just passed away. I kept eating normal amounts of food but I thought it must be the anxiety making me lost a lot of weight. I’d accepted you lose weight with grief.

“I was having night sweats and itchy skin. Again I thought it was anxiety.” Marly lost her dad in January 2024 – after he was diagnosed with colon cancer in 2022.

Her symptoms began shortly after and she saw a doctor for some blood tests but they all came back fine. Her doctor agreed that it was the grief giving her these symptoms.

But as time passed Marly began to question if there was something more to it. She said: “I felt I was processing the grief well. I thought it must be something. In May I sent a took a video to my friends – I had asked ChatGPT and it said I had blood cancer.

“I ignored it. We were all sceptical and told to only consult real doctors.” But in January, 2025, Marly went back to see her doctor. She said: “Around Christmas time I started to feel something was wrong. I had a constant pain in my chest. I was tired all the time.”

Her GP discovered a “big mass” on her left lung and referred her to a pulmonologist. They took a biopsy and Marly was diagnosed with cancer on February 10, 2025. She said: “I felt a lot of anger. I felt like everything was unfair. I didn’t want my family to go through this one more time.”

Marly had a chance to do an egg retrieval so she could freeze her eggs before starting chemotherapy on March 1. She will have four to six cycles. Marly said: “I’m feeling confident for the future.

“It’s really important to listen to our bodies. Sometimes we tend to lose our connection with our inner self. It’s important to be in tune.”

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

Andy Peebles dead: BBC Radio 1 legend dies aged 76 as colleagues lead emotional tributes

Radio 1 DJ Andy Peebles has died at the age of 76, with his colleagues paying tribute to the broadcaster. The DJ and presenter as best known for hosting shows on BBC Radio 1 between 1978 to 1992.

Fellow radio presenter Mike Read shared the sad news on X this morning, writing: “Devastated to hear the news about our chum Andy Peebles. He was about to join us at Heritage. We joined Radio One together. Knew his music & cricket inside out. Raise your bat & enjoy a long rest in the pavilion. We lunched recently with DLT & Adrian Juste. Great innings.”

Meanwhile, friend and radio executive John Simons wrote: “So sad to hear the news about Andy Peebles passing. I’ll miss our long conversations about football and soul music, of which he was far more knowledgeable. There’s going to be a Quiet Storm in heaven tonight. RIP Andy.”

Emotional tributes from fans began to flood in on social media, with one writing: “Very sad news indeed.”

Another said: “So, farewell Andy Peebles. Piccadilly Radio & BBC Radio 1. From those golden days when mainstream radio stations knew who their audience were.”

A third wrote: “I’ve just heard the sad passing of Former Radio 1 DJ Andy Peebles. He famously was the last person to interview John Lennon hours before he was shot in New York and was also an Avid Lover of Soul Music! RIP Andy!”

One of Andy’s career highlights was his interview with Beatles star John Lennon and Yoko Ono, which aired 6 December 1980 on BBC Radio 1. The chat proved to be John’s last-ever radio interview before he was murdered two days later by Mark David Chapman in the doorway of his New York residence.

Speaking to CBS in 2020, Andy said of the interview: “I don’t think I’ve ever been so nervous in my life and I’d grown-up not just idolising him but the group and everything they’d done.

“I felt like he was on top of everything. They seemed very, very happy.”

Andy began his radio career in 1973 at BBC Radio Manchester before going onto found independent radio station Piccadilly Radio in Manchester. He joined Radio 1 as a presenter in 1978 and later hosted 15 editions of Top of the Pops.

Andy’s last TV appearance was on CBS back in 2020, however he is due to appear in an upcoming documentary about John Lennon’s last decade. Borrowed Time: Lennon’s Last Decade is set to hit cinemas later this year.

Aside from his career as a radio DJ, Andy was also a renowned cricket commentator, having regularly commentated fixtures for the BBC.

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Woman left feeling ‘on fire’ 24/7 and has to shower ’40 times a day’

A woman is undergoing a harrowing experience as she endures the sensation of ants “crawling” beneath her skin due to an incurable rare condition. Tracy Morgan is trapped in her home by the constant feeling that her entire body is ablaze.

The 49 year old recounts how the nightmare began with a scratch on her arm, which escalated from an itch to “excruciatingly” agony across her shoulder and elbow. Despite having a diagnosis and experimenting with various treatments, Tracy has been unable to find solace.

Tracy, from Bridgend, described her distress: “I constantly have the unsettling sensation under my skin that ants are crawling around and burrowing deep. It’s infuriating. I want to rip my skin open just to make it stop. Often, I feel like I’m on fire.

“And the need to itch is so relentless that I make myself bleed. Sometimes, I need up to 40 cold showers a day just to ease the pain.”

Venturing outside is unthinkable, particularly during colder weather, due to the intense discomfort. Tracy explained, “I can’t leave my house, especially when it’s cold, as it just hurts too much. I get funny looks in the street [because of the sores], which has knocked my self-confidence. It’s absolute torture. My whole life has been turned upside down.”

The beginning of Tracy’s torment dates back two decades, and she has bounced between doctors and dermatologists since then, albeit she said they offered “no answers”, reports Bristol Live.

Living with a condition so severe that she can’t even don long sleeves or coats, she has had to resort to stocking her freezer with an arsenal of ice packs and taking up to 40 showers each day just to manage the relentless agony.

However, her struggles stretch far beyond physical irritations—it’s “totally ruined” her quality of life. She shared her ordeal: “I can’t sleep in my partner’s bed, as I disturb his sleep since I’m up and down so much with showers and putting on creams. I’m often up for hours on end – it’s relentless.”

The limitations of her affliction don’t stop there: “I can’t cuddle my partner for more than a minute. I’m scared to go anywhere where there isn’t access to a shower. And it’s impacted my enjoyment with the grandchildren, as I can’t take them to parks or anywhere outside when it’s cold.”

Even the lightest touch from her grandkids triggers an unbearable reaction: “If they lean on my arms or shoulders, it only starts the itching and burning. I’ve been left in despair and in tears so many times.”

Beyond the physical symptoms, the condition ravages every aspect of her life: “I’m unable to concentrate, can’t sleep and I’m breaking down on a frequent basis, as I don’t know how much more I can take.”

It took years, but Tracy eventually received a diagnosis—Brachioradial Pruritus, a rare neurological condition caused by the collapsing of bones in the neck onto the brachial nerve, sparking fierce itching due to agitated nerve endings in the upper body.

With a weary resignation, she said: “As the condition is so rare, very few doctors have heard of it. And even worse, there’s no effective treatment or cure. All I could do was keep trying different creams and medication.

“But I can’t use any of them now, as I’ve tried so many, that they’re starting to cause an allergic reaction. I’ve spent thousands of pounds on creams and therapy, along with more on private scans and steroid injections. So far, nothing has worked.”

Tracy describes her struggle as “mentally, emotionally and physically exhausting” while grappling with the condition. She’s embarked on a new regimen of pain management medication, Pregabalin, typically prescribed for epilepsy and anxiety.

Despite her ongoing pain, she remains optimistic that this treatment could finally bring some respite from her enduring ordeal. She shared: “I can’t count how many times I’ve broken down since all of this began.

“But my family has been so supportive, which I’m grateful for. I don’t know what I would’ve done without them. I’ve been able to connect with other sufferers on a Facebook group specifically for this condition.

“It’s incredible getting to speak with those who truly understand what I’m going through. Sufferers of this usually get dismissed and people don’t get the daily torment we suffer.

“It’s isolating. There’s no end in sight. I’m desperate for some relief and I hope this new treatment will be the answer I’ve been waiting for.”

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

Luke Humphries left red-faced as ex-world darts champ demands major rule change

Darts legend John Part has called for a controversial rule change after two nine-darters in one Premier League night.

World No.1 Luke Humphries and Rob Cross both nailed perfect legs on night five in Brighton, only to then lose their respective matches. Humphries produced his moment of magic in leg two of his quarter-final against Cross.

However, the 2018 world champion won six of the next eight legs to prevail, averaging 111 and hitting seven 180s in a 6-4 victory. Cross landed his nine-darter in the sixth leg of his semi-final against Nathan Aspinall, only for the Asp to triumph 6-5 and reach the night’s final, where he lost to Luke Littler.

Humphries and Cross’ exploits earned the pair 18-carat gold darts worth £30,000, courtesy of tournament sponsors BetMGM. Humphries said: “I’ve hit about five or six nine-darters in my career,

“But it’s always a special feeling to do it on the big stage, and the crowd went wild which was amazing. Of course, I would have rather won the game, but it’s a really nice memento.”

The night continued the recent trend of players hitting nine-darters but then losing. Christian Kist and Damon Heta both nailed perfect legs at the last World Championship, only to then lose the same match.

And during commentary in Brighton, three-time world champion Part suggested that any player who hits a nine-darter automatically should win the game. After co-commentator Wayne Mardle laughed off the suggestion, Canadian Part added that such a rule change would only be feasible in short matches, like the best-of-11 format used in the Premier League.

The pair of nine-darters and Part’s wild suggestion were part of a chaotic night in Brighton, which saw Sky Sports ’ coverage disrupted by technical problems in the first half of the broadcast, leaving fans fuming. Fortunately, both nine-darters were broadcast without interruption.

After being made aware of the issues, Humphries said: “Did it get shown, maybe? Just about luckily enough. That would’ve been well disappointing, hit your first [televised] nine and they don’t even show it on TV!”

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

All the bills going up in ‘awful April’ from council tax to water – and how you can cut your costs

Millions of households will soon be hit with a load of bill increases this “awful April” with everything from council tax to water becoming more expensive.

Energy bills, broadband and mobile, and the TV licence, are also going up in price. On top of this, a hidden tax rise means you could be forking more out to the taxman every month. But there are ways to fight back and cut your costs.

The Ofgem energy price cap is rising by 6.4% from April. It means the average dual fuel household paying by direct debit will see their annual energy bill increase from £1,738 a year to £1,849 – a rise of £111 a year, or £9.25 a month. The exact amount you will pay depends on how much gas and electricity you use. This is because the Ofgem price cap does not cap your total bill, instead, it sets the maximum you can be charged for unit rates of gas and electricity, as well as the standing charges.

How to save money: The current cheapest energy fixes are 7% below the current January price cap, and therefore even cheaper than the April price cap. Do a comparison online now to see what deals are available to you. It is also worth doing a check of your home to make sure it is as energy-efficient as possible, such as checking your insulation levels in the loft and walls, and for drafts around windows and doors. Finally, check if you’re eligible for the Winter Fuel Payment or Warm Home Discount.

Council tax bills will rise again this April. Local authorities in England are allowed to increase bills by up to 5% – if they want to introduce larger rises, they have to hold a referendum. Bradford Council has been an increase of 10% already approved, while Newham and Windsor and Maidenhead will both be allowed a 9% rise. According to Government figures, the average band D council tax set by local authorities in England for 2024/25 was £2,171.

How to save money: Check if you’re eligible for a council tax discount – for example, if you’re living alone, you get 25% off your council tax bill. If you claim benefits or you’re on a low income, see if your local authority runs a Council Tax Support or Council Tax Reduction scheme. In some cases, you could be entitled to 100% off your bill. Finally, see if you can challenge your council tax band. If you’re in too high of a band, you may be due thousands of pounds back, plus lower bills going forward. But do your research first, as if you’re in too low of a council tax band, your future bills will go up.

Broadband and mobile companies must now tell customers in “pounds and pence” how much their contract will rise by each year, instead of linking it to inflation. The idea is that this gives customers more certainty about how much their bill will rise by in the future. This new rule typically applies to new customers, so if you’re on an older contract, you may still find your price rise is linked to inflation. Are you worried about Awful April? Take our poll below, if you can’t see it click here

How to save money: If you’re out of contract, compare prices to see if you can get a better deal elsewhere. Check how many minutes and texts you’re currently using, or your broadband speed, as many people pay for higher allowances that they don’t end up using. If you don’t want to leave your current provider, try haggling, and if you claim benefits, check if you can save money by signing up for a cheaper social tariff.

Water bills will also rise from April – with the average person set to see their annual cost increase by £123, around £10 a month. It means the average water and wastewater bill will rise from £480 to £603 for the next year alone. However millions of households face even steeper rises, with Southern Water customers told they will see a 47% increase, Hafren Dyfrdwy and South West Water bills rising by 32%. Thames Water customers warned they will see a 31% hike and Yorkshire Water raising bills by 29%.

How to save money: Check if you could save money with a water meter, which is a device that records the amount of water being used in your home. The general rule of thumb is, you may benefit from a water meter if you have more or the same number of bedrooms in your house than people. You should also check if you can claim free water-saving gadgets through Save Water Save Money. The gadgets include shower heads which help regulate water usage, tap inserts to regulate water flow, and cistern bags, so each flush uses less water.

Electric vehicles (EVs) will no longer be exempt from paying car tax from this April. If you buy a new EV after April 2025, you’ll pay the lowest first year rate of vehicle tax of £10 – then from the second year onward, you’ll pay £195 road tax. If your EV was registered between April 1, 2017 and March 31, 2025, then you will pay the standard rate of road tax, which is £195 a year from April 2025.

EVs, zero or low emission cars that were registered between March 1, 2001 and March 31, 2017, and emit up to 100g/km of CO2, will pay £20 a year from April. Car tax rates for some other vehicles will also rise, depending on how much CO2 they emit and the year they were manufactured.

How to save money: It is cheapest to pay for your car tax upfront, compared to splitting it into two lots of six monthly payments, or monthly payments. You can renew your road tax up to two months before it expires, so if you’re able to do this before April, you can put off any increases until 2026. You’ll need to enter your number plate online and the 11-digit reference number on your V5C log book.

The TV licence fee will rise from £169.50 to £174.50 a year from April. The price of a black and white TV licence will also rise from £57 to £58.50 a year, an increase of £1.50. You need a TV licence to watch live TV or any shows on BBC iPlayer. If you’re caught watching live TV without a TV licence, you can be fined up to £1,000.

How to save money: If you claim Pension Credit and you’re over the age of 75, then you’re entitled to a free TV licence. Or if you live in residential care or sheltered accommodation, you may be able to apply for a concessionary TV licence which costs £7.50 per room, flat or bungalow. Students who are living away from home may be covered if their parents have a TV licence, but only if they’re watching TV on a device that isn’t plugged into the mains, such as a phone, tablet or laptop. If someone in your household is blind or severely sight-impaired, you’ll get 50% off the cost of your TV licence.

Millions more people will pay more in Income Tax as the personal tax thresholds remain frozen until 2028. The basic rate of Income Tax starts at 20% for earnings above £12,570 a year, then the higher rate of 40% is paid on earnings above £50,270. Anything above £125,140 is taxed at the 45% additional rate. These thresholds have remained frozen since 2022 – so when you get a pay rise, or a better paid job, you’re being dragged into, or pushed closer to, paying a higher rate of tax, instead of these brackets moving in line with inflation. This process is known as “fiscal drag” as it generates more tax without the rate of tax being increased.

How to save money: If your company offers a salary sacrifice scheme, then you could cut your tax bill by paying more into your pension, as it reduces how much of your salary is subject to tax. If you’re married and one of you is a non-taxpayer and the other is a basic rate taxpayer, then marriage tax allowance lets the non-taxpayer give £1,260 of their personal allowance to their spouse in the current tax year.

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

Mechanic says drivers should sell their cars when they hear one warning sign

A mechanic has issued a stark warning to drivers about when it’s time to sell their car – highlighting a particular dashboard alert.

Scotty Kilmer, a seasoned mechanic, has alerted drivers that they might need to part with their vehicles upon noticing specific signals on their dash. Scotty explained: “Today I’m going to tell you when it’s a good time to get rid of a used car.

Now this one has a perfectly smooth running engine but the transmission occasionally gives a big clunk when it shifts.” He added that if there’s an opportune moment to sell, it’s before facing massive repair costs: “Now it wouldn’t do it for me in a half-hour drive so now is the time to get rid of it.”

Fixing a 4×4 with an automatic can be a huge expense so if you’re going to sell a used car, sell it before it breaks down entirely.” Scotty suggests that problems which develop over time should prompt owners to sell before a complete breakdown.

In light of the current financial squeeze, experts at Haynes have outed the parts that could hit motorists’ wallets hard, with catalytic converters costing upwards of £2,000, and clutch or new ECU repairs exceeding bills of £1,200.

Legal professionals at Arag Law have chimed in with a cautionary: “If the buyer feels you have misled them by not fully disclosing any issues, they may take you to court for misrepresentation.

“This is especially true if the car has a major defect, and is unroadworthy as a result, such as if the tyres are worn out or the mirrors are broken.”

It’s a criminal offence to sell a car deemed unroadworthy unless the buyer is fully aware of its condition, so transparency from the initial advert is strongly advised, reports Birmingham Live.

In the words of Carwow: “Unsurprisingly, a car that doesn’t run is worth less than the market value.”

According to Carwow, while make and model hold weight, it’s fundamentally the condition of the vehicle that dictates the price for a non-runner: “The make and model are important, but when it comes to a non-runner, the condition is what ultimately affect how much you can get for it.”

At Reach and across our entities we and our partners use information collected through cookies and other identifiers from your device to improve experience on our site, analyse how it is used and to show personalised advertising. You can opt out of the sale or sharing of your data, at any time clicking the “Do Not Sell or Share my Data” button at the bottom of the webpage. Please note that your preferences are browser specific. Use of our website and any of our services represents your acceptance of the use of cookies and consent to the practices described in our Privacy Notice and Cookie Notice.

‘I swapped my work bag for Uniqlo’s surprisingly spacious tote and got tons of compliments’

When a new season comes around, I often like to treat myself to a new work bag to see me through the year. And I’ve been searching and searching for one since the beginning of the year, looking for one that is equally practical as it is stylish. After three months, I’ve finally found the perfect one from Uniqlo.

The exact one is the Soft Puffy Shoulder Bag, priced at £24.90. I opted for the utilitarian olive green colourway, but the bag is also available in black, brown, and an on-trend red shade (which I was very tempted by!).

The shoulder bag is part of the Uniqlo: C collection, which is an edit curated by Clare Waight-Keller, the renowned British designer (and designer of Meghan Markle’s Givenchy wedding dress), who is now the Creative Director of Uniqlo. Clare’s simple and elegant style really shines through with this collection, and this chic shoulder bag is no exception.

As soon as I got my hands on one, I immediately swapped out my old work bag for a fresher replacement and headed to the office. Within minutes of being in, I received so many compliments that I knew it was a winner.

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My favourite thing about this shoulder bag is its deceptively large size, which is pretty unassuming from the outside. I often head out to meet friends or to dinners after work, and the worst thing is lugging around a gigantic tote bag. Luckily, Uniqlo’s bag fits everything I need for an office day, from my laptop to my 1L water bottle and make-up bag, while looking sleek and compact from the outside.

The puffy, slouchy material is another bonus for me. A structured bag can look rather chic and professional, but it makes it hard to fit everything in. This bag is completely modulable to squeeze everything you need, which also makes the perfect long weekend bag (and fits the size requirements for Ryanair, EasyJet and British Airways).

I personally love the olive colour. It’s slightly different from your typical black handbag but still neutral enough to pair with everything in my wardrobe. I was tempted by the red but felt I wouldn’t get as much use out of it.

My only criticism is that the colour options are darker/winter-style. This does, of course, fit in with Uniqlo’s aesthetic, which features many beiges, creams, blacks, and khakis. However, it would be amazing if Uniqlo released a more spring-ready powder blue or sage green colourway.

If I were to get another work bag, I would go for Topshop’s ruched nylon tote, £32, which has plenty of room, and is in a spring-ready off-white shade.