A major social media outage caused Facebook and Instagram to go down for several users who said they were unable to open the apps this afternoon.
Hundreds of complains flooded downdetector, with the majority of problems focused on Instagram comments not loading and users being unable to post. According to the real-time outage tracker, users began reporting issues shortly after 12:30pm. One said: “No comments will load, tried on two phones and my laptop and even different Instagram accounts.” Another simply added: “Comments aren’t loading”.
More than 500 Instagram accounts were hit with the outage, whilst several Facebook users appear to be experiencing similar issues at the same time – including problems with logging in and viewing feeds. Both of the Meta-owned apps saw a spike in outage reports in the last 24 hours, although Instagram bore the brunt of the current blackout. By 2pm, more than 400 complaints had been resolved on downdetector after users were able to access the platforms without any issues – with comments also re-appearing.
While awaiting statements from each of the platforms, confused users rushed over to X for some clarity whilst the outage was in full force. One asked: “Is Instagram down? I can’t see some peoples stories nor can I see comments.” Another slammed the photo-sharing app for staying silent, adding: “It’s the radio silence from instagram that always gets me, like they could send a notification saying the app is down so I don’t have to investigate on twitter like Sherlock Holmes.”
A third said they were unable to log in, writing: “Instagram is down rn lmao, can’t even log in.” Users said the comments on their stories and pictures suddenly disappeared as the app went down shortly after 12pm on Tuesday. “I see comments, but when I click on them it says no comments, start the conversation. When I put comment it disappears”, one user explained.
The issue also affected social media users across the pond. One person in the US asked: “Comments on post are missing from Ohio anyone else?” A user replied: “Here in NY – cant see comments on posts or reels!” The same issue has been reported by residents of Utah.
On Facebook, users said they were struggling to sign in, with some experiencing issues on the Facebook app while already logged into their accounts. One user wrote: “I signed out a little while ago and it was fine. Now I’m getting an error message trying to sign back in!” Another said: “Facebook error message on app when going to log in. Down in Washington state.”
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